Terms of Service
These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Konsulentbixen (VAT ID: DK41368071), e-mail: firstname.lastname@example.org concerning your access to and use of our websites as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).
You agree that by accessing the Site and using resources provided therein, you have read, understood, and agree to be bound by all of these Terms of Service. If you do not agree with all of these Terms of Service or have no legal capacity to be bound to them, then you are expressly prohibited from using the Site and resources provided therein, and you must discontinue the use immediately.
These Terms of Service, your use of the Site, as well as contracts concluded with us are governed by and construed in accordance with laws of Kingdom of Denmark. Those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
All orders placed through the Site are subject to conditions specified in the order page and below.
We dedicate our Site to digital products you can order through our Site (“Services”).
You can purchase our products separately. Other products can be accessed by subscription. When choosing a subscription, you enjoy a 14-day free trial period to check our Site and Services.
To use our Services, you shall place an order through the Site using one of available payment methods, or contact us directly, where applicable. Payment processing companies are separate entities and after selecting their payment method, you may be subject to their Terms of Service they provide.
All orders are processed within immediately after receiving your order confirmation e-mail and confirmation of payment processing.
We will contact you via e-mail to the address you provided at checkout to notify you on the order performance.
If you haven’t received your order within 3 days of receiving your confirmation e-mail, please contact us to our e-mail address with your name and order number, and we will look into it for you.
If the product purchased from us does not meet your expectations, you have a 14-day right of withdrawal and to obtain full refund. The right of withdrawal and refund applies only to products purchased individually, outside of a subscription. If you use our Services in the form of a subscription, you are not entitled to return and refund.
Detailed information for persons entitled to the right to withdrawal:
You have the right to withdraw from the contract within 14 days without giving any reason.
The deadline to withdraw from the contract will expire after 14 days from the order submitting or performance of the contract by delivery of the order.
To exercise your right of withdrawal, you must notify us to the contact details specified in section 1 of the Terms of Service, of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent via the website or via e-mail).
You can use the withdrawal template below, but it is not obligatory.
In order to keep the deadline for withdrawing from the contract, it is enough for you to send information regarding the exercise of your right to withdraw from the contract before the deadline for withdrawal.
The model withdrawal template that can be copied and completed only if you wish to withdraw from the contract is as follows:
• Addressee: (our details from section 1 of the Terms of Service)
• I (*) inform (*) about my withdrawal from the contract for the provision of the following services (*)
• The date of conclusion of the contract (*)
• Name and surname of the consumer(s)
• Address of the consumer(s)
• Signature of the consumer(s) (only if the form is sent in paper version)
Consequences of withdrawal from the contract: In the event of withdrawal from this contract, we will refund all payments received from you, immediately and in any case, no later than 14 days from the date on which we were informed about the decision to exercise the right to withdraw from this contract. Refunds will be made using the same payment methods that were used in the original transaction, unless expressly agreed otherwise; in no event will you incur any fees related to this return.
Claims and complaints
All complaints should be sent to us in documented form, preferably to the address indicated in section 1 above, by e-mail. The complaint should include:
Your first and last name,
your mailing address and e-mail address,
Description of the complaint (e.g. to what extent the order has not been fulfilled correctly).
Expected state after settling the complaint.
Complaints will be considered within 30 days of their receipt. The answer will be sent to the e-mail address provided by you.
We may request you to provide information necessary to solve the request, specifying a period not shorter than 7 days and the scope of required information, with the instruction that failure to complete the request within the specified period will result in the request not being considered. After the expiry of the designated deadline, the complaint shall not be considered.
Consumers enjoy possibilities of using out-of-court complaint and redress procedures. If you wish to follow such procedure, please contact us so we might suggest a procedure appropriate for your case. Consumers have the following exemplary out-of-court complaint and redress procedures:
application for out-of-court dispute resolution to a consumer arbitration court
application for out-of-court dispute resolution at online ODR platform for resolving consumer disputes at the EU level, available at address http://ec.europa.eu/consumers/odr. The ODR platform is a multilingual website providing complex services for consumers and entrepreneurs seeking out-of-court settlement of a dispute regarding contractual obligations arising from an online sales contract or a contract for the provision of services.
By using the Site, you represent and warrant that:
All information you submit will be true, accurate, current, and complete.
You will maintain the accuracy of such information and promptly update such registration information, as necessary.
You have the legal capacity, and you agree to comply with these Terms of Service.
You are not a minor in the jurisdiction in which you reside.
You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise.
You will not use the Site for any illegal or unauthorized purpose.
Your use of the Site will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).
Whenever you register with the Site, you agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
Intellectual property rights
Unless otherwise indicated, the Site, all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of Kingdom of Denmark, foreign jurisdictions, and international conventions.
The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms and Conditions or in any other binding agreement with us, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use, unless stated otherwise. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.
Modifications and interruptions
We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time.
We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.
We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors.
We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site.
Nothing in these Terms of Service will be construed to oblige us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.
In the event of a dispute arising under the contract concluded on terms and conditions set forth herein, brought by either you or us (collectively, the “Parties”), the Parties will endeavor to resolve the matter amicably first. Any dispute arising under the contract and other legal action of whatever nature, shall be governed by Danish law.
There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Site, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.
The site is provided on an as-is and as-available basis. You agree that your use of the site and our services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connections with the Site and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranties or representations about the accuracy or completeness of the Site’s content or the content of any websites linked to the site and we will assume no liability or responsibility for any:
(1) errors, mistakes, or inaccuracies of content and materials,
(2) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the site,
(3) unauthorized access to or use of our secure servers or all personal data or financial information stored therein,
(4) interruption or cessation of transmission to or from the site,
(5) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the site by any third party, and/or
(6) any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted or otherwise made available via the site. We do not warrant, guarantee, or assume responsibility for any product or service advertised, or offered by a third party through the site, any hyperlinked website, or any website or mobile application featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you any third-party providers of products or services.
Limitations of liability
To the fullest extent permitted by law, in no event will we our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Site and our Services. This limitation does not apply to your consumer rights.
Visiting the Site, sending us e-mails, and completing online forms constitute electronic communications, You consent to receive electronic communications. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
These Terms of Service and any policies or operating rules posted by us on the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Service shall not operate as a waiver of such right or provision.
These Terms of Service operate to the fullest extent permissible by law. We may assign any or all our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.
If any provision or part of a provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Service and does not affect the validity and enforceability of any remaining provisions.
There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Service or use of the Site. You agree that these Terms of Service will not be construed against us by virtue of having drafted them.
You hereby waive any and all defenses you may have based on the electronic form of these Terms of Service and the lack of signing by the parties hereto to execute these Terms of Service.
We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Service at any time and for any reason. We will alert you about any changes to these Terms of Service, using the e-mail address you provided. If you do not agree with the updates to these Terms of Service, let us know within 7 days of receiving an alert. Lack of timely objection means you agree to the new version Terms of Service.
These Terms of Service remain binding until you use or have a valid account on our Site and until you pay us all the remaining fees, commissions and remuneration, 2 years after that date, and later - to extent implied by the nature of rights and obligations created under these Terms of Service, in particular until the end of limitation periods for any legal claims.
The Parties may agree an earlier termination of the Terms of Service.